Privacy Policy

 1. Introduction
At Evolve Trainer Hub, we are committed to protecting your privacy and securing your personal information when you visit our website or purchase training materials.

2. Information We Collect 

• 2.1. Personal Information: When you visit our site or make a purchase, we may      collect your name, email address, postal address, phone number, and      payment details. 
• 2.2.Usage Information: We may collect data on how you use our website,      including browsing history, IP address, device information, and log data. 
• 2.3.Cookies: We use cookies to enhance your experience and gather information      about your preferences. You can manage cookie settings in your browser.

3. How We Use Your Information
We use your personal information for the following purposes: 

• 3.1.Providing Services: To process and deliver your purchased training      materials. 
• 3.2.Communication: To send transaction-related emails, respond to inquiries,      and provide customer support. 
• 3.3.Improvement: To analyze usage patterns and improve our website, products,      and services. 
• 3.4.Marketing: To send promotional materials, newsletters, and updates about      our products (you can opt out anytime).

4. How We Protect Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure.

5. Sharing Your Information
We do not sell or share your personal information with third parties, except as necessary to process payments, deliver services, or comply with legal obligations.

6. Your Rights
You have the right to access, update, or delete your personal information. To exercise these rights, contact us at support@evolvetrainerhub.com.

7. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

8. Contact Us
For questions about this Privacy Policy, reach out to us at support@evolvetrainerhub.com.

Effective Date: May 1, 2025

At Evolve Trainer Hub, we aim to ensure complete satisfaction with your purchase of digital instructor materials. Please review our refund policy below.

1. Eligibility for Refunds
Refund requests for digital instructor materials are considered under these conditions: 

• Technical      Issues: If you encounter issues preventing access or use of the materials.      
• Content      Mismatch: If the content significantly differs from its description or      advertised features. 
• Missed      Items: If you did not receive all promised items in your purchase.

2. Non-Refundable Conditions
Refunds will not be issued in these cases: 

• Change      of Mind: If you change your mind after purchasing. 
• Dislike      of Style: If you dislike the style or format of the materials. We      recommend reviewing samples on our Resources page before purchasing. 
• System      Requirements: If the materials fail due to not meeting minimum system      requirements.

3. Refund Request Procedure
To request a refund, follow these steps: 

• Contact      Customer Support: Email our team at support@evolvetrainerhub.com within 7      days of purchase. 
• Provide      Details: Include your order number, reason for the refund, and evidence      (e.g., screenshots of issues). 
• Evaluation:      Our team will review your request and may contact you for more      information. 
• Decision:      You’ll receive a decision within 5-7 business days.

By purchasing our digital instructor materials, you agree to this refund policy. We are committed to providing quality resources and exceptional customer service.